Terms of Service

Welcome to the Noumi store! "We," "our," and "our" refer to the Noumi store. The Noumi store operates this store and website, including all related information, content, features, tools, products, and services, to provide you (the customer) with a carefully crafted shopping experience (hereinafter referred to as "the Service"). The Noumi store is powered by Shopify, enabling us to provide this service to you.

The following terms and conditions, and any policies referenced in these Terms of Service (i.e., these "Terms of Service" or "Terms"), outline your rights and responsibilities when using the Service.

By visiting our services, interacting with our services, or using our services, you agree to these Terms of Service and our Privacy Policy. This is subject to your consent. If you do not agree to these Terms of Service or Privacy Policy, please do not use or access our services.

By agreeing to these Terms of Service, you acknowledge that you are at least of the legal age of majority in the state or province where you reside, and that we agree to allow any of your minor dependent relatives to use our services on devices you own, purchase, or manage.

To use our services, including accessing or browsing our online store or purchasing any products or services we offer, you may be required to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide in our store is accurate, complete, and up-to-date, and that you have all the necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and all account activities. You may not transfer, sell, assign, or authorize your account to any other person.

We have made every effort to accurately present our products and services in our online store. However, please note that due to differences in the type of device you use to access the store, as well as the device settings and configurations, the actual colors or product appearance may differ from what you see on your screen.

We do not guarantee that any product or service you purchase will look or be of the same quality as you expect, nor do we guarantee that it will be exactly the same as the condition described or presented in our online store.

All product descriptions are subject to change without notice. We reserve the right to discontinue the supply of any product at any time and may limit the quantity of any product we supply to any person, geographic area or jurisdiction on a case-by-case basis.

By placing an order, you are making a purchase offer. Noumi store reserves the right to accept or reject your order at its discretion for any reason. Your order is only considered complete after Noumi store confirms acceptance. We must receive and process your payment before your order is accepted. Please carefully review the contents before submitting your order, as Noumi store may not be able to cancel it once it is accepted. If we do not accept, change, or cancel your order, we will attempt to notify you via the email address, billing address, and/or phone number you provided when placing your order.

Your purchase is subject to return and exchange only in accordance with ourrefund policy .

You represent and warrant that you are purchasing this item for personal or family use purposes and not for any commercial resale or export purposes.

Prices, discounts, and promotions are subject to change without notice. The price charged for products or services is the price valid at the time you place your order, and price information will be listed in your order confirmation email. Unless otherwise expressly stated, listed prices do not include taxes, shipping costs, handling fees, customs duties, or import charges.

Prices listed in our online store may differ from those offered in physical stores or other third-party operated stores. We may occasionally offer promotional offers that affect pricing; these promotions are governed by separate terms and conditions independent of these Terms. In the event of any conflict between these promotional terms and conditions, the promotional terms and conditions shall prevail.

You agree to provide up-to-date, complete, and accurate purchase, payment, and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address, credit card number, and expiration date, so that we can complete your transactions and contact you when necessary.

You represent and warrant that (i) the credit card information you provide is true, accurate and complete, (ii) you have the right to use the credit card to make the purchase, (iii) the costs incurred in the shopping process will be reimbursed by your credit card company, and (iv) you will pay the costs incurred in the shopping process at the published price, including shipping and handling fees and all applicable taxes (if any).

We are not liable for shipping and delivery delays. All delivery times are estimates only and cannot be guaranteed. We are not responsible for delivery delays caused by freight carriers, customs processing, or events beyond our control. Ownership and risk of loss of the product transfer to you when we hand it over to the freight carrier.

Our services, including but not limited to all trademarks, brands, words, displays, images, graphics, product reviews, videos and audio, as well as related designs, selections and arrangements, are the property of Noumi store, its affiliates or licensors, and are protected by U.S. and foreign patent, copyright and other intellectual property laws.

These Terms allow you to use the Service for non-commercial personal purposes only. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly broadcast, republish, download, store, or transmit any material related to the Service without our prior written consent. Except as expressly provided in these Terms, nothing in these Terms grants or is construed as granting you any license or other rights to any patent, trademark, copyright, or other intellectual property of Noumi store, Shopify, or any third party. Unauthorized use of the Service may violate federal and state intellectual property laws. Noumi store reserves all rights not expressly granted in these Terms.

The name, logo, product and service names, design, and tagline of Noumi store are trademarks of Noumi store or its affiliates or licensors. You may not use these trademarks without the prior written permission of Noumi store. The name, logo, product and service names, design, and tagline of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs, and taglines used in the Service are trademarks of their respective owners.

As part of the service, the system may grant you access to third-party customer tools, which we do not monitor, control, or intervene in.

You acknowledge and agree that we provide access to such tools on an "as is" and "as available" basis without any warranties, representations, or conditions of any kind, and without any endorsement. We assume no liability whatsoever for your use of any third-party tools you choose to use, or in connection with such use.

Your use of the tools provided through the website is entirely at your own risk and decision. You should ensure that you have read and agreed to the terms and conditions under which the relevant third-party vendors provide the tools.

We may also provide new features through the service in the future (including the release of new tools and resources). Such new features should also be considered part of the service and subject to these Terms of Service.

The service may contain materials and website hyperlinks provided or operated by third parties (including any embedded third-party features). We are not responsible for checking or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the service and access these materials or third-party websites, you do so at your own risk.

We are not liable for any damages or losses arising from your access to any third-party websites, or from your purchase or use of any products, services, resources, or content on any third-party websites. Please carefully review the policies and practices of third parties and ensure you understand them before making any transactions. Complaints, claims, concerns, or questions regarding third-party products should be handled directly by the third party.

The Noumi store is powered by Shopify, enabling us to provide services to you. However, any sales and purchases you make in our store are completed directly with the Noumi store. By using the service, you acknowledge and agree that Shopify is not liable for any transaction between you and the Noumi store, including any injury, damage, or loss arising from or related to any purchases of products or services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising out of or related to your purchases and transactions with the Noumi store.

All personal information we collect through our services is subject to our [resource/control]. Privacy Policy Your use of the service constitutes a restriction, and certain personal information may be subject to Shopify's privacy policy (please see Shopify's privacy policy on the official Shopify website). By using the service, you acknowledge that you have read and understood these privacy policies.

Because the service is hosted by Shopify, Shopify collects and processes personal information about your access to and use of the service in order to provide and improve it for you. Information you submit to the service will be transferred to and shared with Shopify, and possibly with third parties located outside your country, to provide you with the service. Please review our [link/documentation]. Privacy Policy Learn more about how we, Shopify, and our partners use your personal information.

By submitting, uploading, posting, emailing, or otherwise transmitting any ideas, suggestions, feedback, comments, proposals, plans, or other content (collectively, "Feedback"), you grant us a worldwide, perpetual, royalty-free license that may be sublicensed to use, reproduce, modify, publish, distribute, and display such Feedback on any media for any purpose, including commercial use. For example, we may exercise our rights under this license to operate, provide, evaluate, enhance, improve, and promote the Services, and to perform and exercise our obligations and rights under these Terms of Service.

You also represent and warrant that: (i) you have or have all the rights necessary to submit all feedback; (ii) you have disclosed any compensation or reward you receive for submitting feedback; and (iii) your feedback will be subject to these terms. We have no obligation to: (1) keep any feedback confidential; (2) pay any feedback for any feedback; or (3) respond to any feedback.

We may (but are not obligated to) monitor, edit, or remove feedback that we deem illegal, offensive, threatening, defamatory, libelous, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property rights or these Terms of Service.

You agree that your feedback will not infringe upon any third party's rights, including copyrights, trademarks, privacy rights, personal rights, or other individual or proprietary rights. You further agree that your feedback will not contain defamatory or other illegal, abusive, or obscene content, or any computer viruses or other malicious software that may in any way affect the operation of the Service or any related website. You must not use a false email address, impersonate another person, or otherwise mislead us or any third party about the source of any feedback. You are solely responsible for any feedback you submit and its accuracy. We are not responsible for, and have no liability for, any feedback posted by you or any third party.

Occasionally, there may be typographical errors, inaccuracies, or omissions in the information on our website or services. These may relate to product descriptions, pricing, promotions, offers, shipping costs, delivery times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and also reserve the right to change or update information or cancel orders at any time if any information in the service or any related website is inaccurate, without prior notice (including after you have submitted your order).

You may only access and use the Service for lawful purposes. You may not access or use the Service, directly or indirectly, for the following purposes: (a) for illegal or malicious purposes; (b) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (c) to infringe or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, humiliate, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other personnel; (e) to transmit false or misleading information; (f) to transmit, knowingly receive, upload, download, use, or reuse any material that does not comply with these Terms; (g) to transmit or cause the transmission of any advertising or promotional material, including any “spam,” “chain mail,” “mass spam,” or any other similar enticement; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or prohibits any person from using or enjoying the Service, or conduct that we determine may harm or hold liable Noumi store, Shopify, or Service users.

Furthermore, you agree not to engage in the following activities: (a) uploading or transmitting viruses or any other type of malicious code, any use of which will or may affect the functionality or operation of the Service; (b) reproducing, copying, selling, reselling, or exploiting any part of the Service; (c) collecting or tracking other people's personal information; (d) sending spam, engaging in phishing, URL hijacking, using spoofing techniques, using web crawlers, or performing searches or scraping; or (e) interfering with or circumventing the security features of the Service or any related websites, other websites, or the Internet. If we determine that you have violated any provision of these Terms, we reserve the right to suspend, deactivate, or terminate your account at any time without prior notice.

We may terminate this Agreement or your access to the Services (or any part thereof) at any time without prior notice, and you will still be responsible for paying all amounts due up to and including the termination date.

The following terms shall continue to apply upon any termination: intellectual property, feedback, termination, disclaimers, limitation of liability, indemnification, divisibility, waiver; the entire agreement, assignment, governing law, privacy policy, and any other terms which, by their nature, should continue to apply upon termination.

The information provided in or through the Service is for general informational purposes only. We do not guarantee the accuracy, completeness, or usefulness of this information. You assume all risk of relying on such information. We assume no liability or responsibility for any reliance on such material by you, any other visitor to the Service, or any person who may become aware of any of its contents.

Except as expressly stated by Noumi store, the Service and all products offered through the Service are provided to you "as is" and "as available" without any express or implied representations, warranties, or conditions, including all implied warranties or conditions regarding merchantability, merchantability, fitness for a particular purpose, durability, title, and non-infringement. We do not warrant, represent, or guarantee that the Service will be uninterrupted, timely, secure, or error-free during your use. Some jurisdictions limit or prohibit disclaimers of liability for implied or other warranties, therefore the above disclaimer may not apply to you.

To the fullest extent permitted by law, in no event shall Noumi store, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to loss of profits, loss of revenue, loss of savings, loss of data, replacement costs, or any similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise, arising out of or relating to your use of any part of the Service or any product purchased through the Service, or any other claim relating to your use of the Service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind arising out of your use of the Service or any content (or product) published, transmitted, or otherwise made available through the Service, even if advised of such possibility.

You agree to indemnify, defend, and hold harmless Noumi store, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any claim or demand (including reasonable attorneys’ fees) arising out of or in connection with your (1) breach of these Terms of Service or any reference thereof, (2) violation of any law or infringement of the rights of any third party, or (3) access to and use of the Service.

We will send you notice of any indemnifiable claims, and failure to do so in a timely manner will not release you from your liability unless it has a material impact on you. We may control the defense and resolution of such claims (including the selection of attorneys) at your expense, but we will not resolve any claims that impose non-monetary obligations on you without your consent (which you may not refuse for unjust reasons). You will be required to cooperate in the defense of these claims, including providing relevant documentation.

If any provision of these Terms of Service is held to be illegal, invalid or unenforceable, such provision shall still be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be separate from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service, along with any policies or operating rules we post on this website or related to the Service, constitute the complete agreement and understanding between you and us, and supersede any prior or concurrent oral or written agreements, communications, and proposals between you and us (including, but not limited to, any previous versions of these Terms of Service).

Any ambiguity in the interpretation of these Terms of Service shall not be construed as detrimental to the drafting party.

You may not delegate, transfer, or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt shall be deemed invalid. We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or prior notice.

These Terms of Service and any individual agreements under which we provide these services shall be governed by and construed in accordance with the federal, state, or district courts in the jurisdiction where Noumi store is headquartered. You and Noumi store agree to the territorial and personal jurisdiction of such courts.

The headings used in this Agreement are provided for convenience only and do not limit or otherwise affect these terms.

You can view the latest version of the Terms of Service on this page at any time.

We reserve the right to update, modify, or replace any part of these Terms of Service at our sole discretion by posting updates and changes on our website. It is your responsibility to check our website periodically for any changes to these Terms of Service. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will take effect on the date specified in the notice. Your continued use of or access to our website or services after we post any changes to these Terms of Service constitutes your acceptance of those changes.

For any questions relating to these Terms of Service, please contact us via the following methods/email address:

Business Name: Noumi Co., Limited

Telephone number: +8860963617368

Email: info@noumihome.com

Address: Noumi Co., Limited, 8/F, Unit 18, 103 Wai Yip Street, Kwun Tong, Kowloon, Hong Kong SAR