Privacy Policy

📘Please read carefully: By using or accessing any service, you acknowledge and agree to the information collection, use, and disclosure methods described in this Privacy Policy.

When we use the term "personal information," we mean information that can identify you or be reasonably linked to you or another person. Personal information does not include anonymously collected or de-identified information, that is, information that cannot identify you or cannot be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from such information, depending on how you interact with this service, your place of residence, and the permission or requirement of applicable law:

• Contact details: including your name, address, billing address, shipping address, phone number, and email address.
• Financial information: including credit card, debit card and bank account numbers, payment card information, bank account information, transaction details, payment methods, payment confirmations and other payment details.
• Account information: including your username, password, security questions, preferences, and account settings.
• Transaction information: This includes items you have viewed, added to your cart, added to your wishlist, purchased, returned, exchanged, or canceled, as well as your past transaction history.
• Contact Us: This includes the information you provide when communicating with us, such as the information you fill out when making an inquiry to customer support.
• Device Information: This includes information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage Information: This includes information related to your interactions with this service, such as how and when you browse or interact with this service.

We may collect personal information from the following sources:

• Provided directly by you: such as when you create an account, visit or use this service, contact us, or otherwise provide us with your personal information.
• Information automatically collected through this service includes information collected through your device, cookies, or similar technologies when you use our products or services or visit our website.
• From our service providers: When we entrust a third party to provide specific technology, collect or process your personal information on our behalf.
• From partners or other third parties: such as marketing partners or platforms we work with.

Depending on how you interact with us or the type of service you use, we may use your personal information for the following purposes:

• We provide, adjust, and improve this service to: fulfill your contracts with us, process payments, complete orders, remember your preferences and items of interest, send account-related notifications, process purchases, returns, exchanges, or other transactions, create and manage your account, arrange shipments, assist with returns and exchanges, allow you to post comments, and create a personalized shopping experience for you.
• Marketing and Advertising: We will send you marketing, advertising and promotional messages via email, text message or mail, and display online advertisements for products or services to you on this service or other websites based on your previous purchases, additions to your cart or use of this service.
• Security and Fraud Prevention: Used to verify your account, provide a secure payment and shopping experience, detect and investigate potential fraud, illegal, unsafe, or malicious activities, protect public safety, and ensure the security of our services. If you register an account, you are responsible for safeguarding your account credentials. We strongly recommend that you do not share your login details with others.
• Contacting you: This is used to provide customer support, respond to your requests, provide effective service, and maintain our business relationship.
• Legal reasons: To comply with applicable laws or respond to effective legal proceedings, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, litigation or other proceedings, and to enforce or investigate situations that may violate our terms or policies.

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes governed by this Privacy Policy, including:

• We share services with Shopify, our suppliers, and other third parties who provide services on our behalf (such as IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping).
• Share with business and marketing partners to provide you with marketing services and advertising, such as partnering with third-party services through Shopify to support personalized advertising based on your online activities across different merchants and websites.
• When you instruct, request, or otherwise consent to us disclosing certain information to third parties, such as for product shipments or for use of the service through social media widgets or login integration features.
• Share with our affiliates or other members within our corporate group.
• In commercial transactions (such as mergers or bankruptcies), or to comply with any applicable legal obligations (including responding to subpoenas, search orders, or similar requirements), to enforce applicable terms of service or policies, and to protect or defend the Service, our interests, and the rights of other users or third parties.

This service is hosted by Shopify, and Shopify collects and processes personal information about your access to and use of this service in order to provide and improve the service. Information you submit to this service will be transferred and shared with Shopify and third parties that may be located outside your country of residence in order to provide and improve the service for you.

To protect, expand, and improve our business, we use certain enhancements provided by Shopify that combine data and information obtained from your interactions with our store, other merchants, and Shopify. In these cases, Shopify will be responsible for processing your personal information, including responding to your requests for the use of your personal information for these purposes.

To learn more about how Shopify uses your personal information and any rights you may have, please see Shopify's Consumer Privacy Policy and its privacy portal. For example: https://privacy.shopify.com/en .

This service may contain links to websites or other online platforms operated by third parties. If you visit a website that is not affiliated with us or is not under our control, we recommend that you review that website's privacy and security policies, as well as other terms and conditions. We do not guarantee, and are not responsible for, the privacy or security of such websites, including the accuracy, completeness, or reliability of the information therein.

Information you provide on public or semi-public platforms (including information you share on third-party social networking platforms) may also be seen by other users of this service and/or users of the third-party platform, and our or the third party's use of such information is unrestricted. Our provision of such links does not imply our endorsement of the content on such platforms or their owners or operators, unless otherwise disclosed in this service.

This service is not intended for children, and we will not knowingly collect any personal information from children who are under the legal age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with personal information, you can contact us using the contact details provided below to request the removal of that information.

As of the effective date of this Privacy Policy, we have not actually and knowingly “shared” or “sold” (as defined by applicable law) the personal information of individuals under the age of 16.

We take reasonable technical and organizational measures to protect your personal information, but please note that no security measure is perfect or foolproof, and we cannot guarantee "complete security." Furthermore, information you send to us may not be completely secure during transmission; we advise you not to send sensitive or confidential information to us through insecure channels.

How long we retain your personal information depends on a number of factors, such as whether the information is needed to maintain your account, provide you with services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Depending on your region of residence, you may have some or all of the rights regarding your personal information. However, these rights are not absolute and only apply in specific circumstances. In some cases, we may refuse your request in accordance with the law.

• Right to access/Right to know: You may have the right to request access to the personal information we hold about you.
• Right to deletion: You may have the right to request the deletion of your personal information that we maintain.
• Right to Correction: You may have the right to request the correction of any erroneous personal information we maintain about you.
• Right to data portability: In certain circumstances and under specific exceptions, you may have the right to obtain a copy of the personal information we hold about you and request that we transfer it to a third party.
• Managing your communication preferences: We may send you promotional emails, which you can unsubscribe from at any time using the unsubscribe option in the email. Even if you opt out, we may still send you non-promotional emails related to your account or orders.

You may exercise any of the above rights by contacting us through the specific methods provided in this service or by using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have (including rights related to the data processed by Shopify), please visit: https://privacy.shopify.com/en .

If you have any complaints about how we handle your personal information, please contact us using the contact details provided below. Depending on your region of residence, you may have the right to appeal our decision or file a complaint with your local data protection authority.

Please note that we may transfer, store, and process your personal information outside of your country of residence.

If we transfer your personal information to a location outside the European Economic Area or the United Kingdom, we will act in accordance with recognized transfer mechanisms, such as the European Commission’s standard contractual terms, or any equivalent contract issued by the UK authorities (as the case may be), unless the location of the transfer is deemed to have an adequate level of protection.

We may update this Privacy Policy from time to time to reflect changes in our practices or as required by other operational, legal, or regulatory reasons. When an update is made, we will post the revised Privacy Policy, the updated "Last Update" date, and provide necessary notice in accordance with applicable laws on this website.

If you have any questions about our privacy practices or this Privacy Policy, or wish to exercise any of your rights, please email info@noumihome.com

Telephone number: +8860963617368

Email: info@noumihome.com